Sales Policy for Gemstone Splendor

Effective Date: 

At Gemstone Splendor, we are committed to providing high-quality earrings and ensuring a positive shopping experience for our customers. This Sales Policy outlines the terms and conditions that apply to the sale of products on our website gemstonesplendor.com.

1. General Terms

By placing an order with Gemstone Splendor, you agree to the following terms:

  • You must be at least 18 years old or have permission from a legal guardian to purchase from our website.
  • All purchases are subject to availability. We reserve the right to limit quantities or cancel orders at our discretion.
  • We reserve the right to refuse or cancel any orders that we believe are fraudulent or violate our terms.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and do not include applicable taxes or shipping fees, which will be calculated and displayed at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other secure payment methods as listed at checkout.
  • Payment Authorization: By submitting your payment information, you authorize us to charge the total amount due for your order, including taxes and shipping.
  • Price Changes: Prices for our products are subject to change without notice. However, once an order is placed, the price is final and will not be affected by future changes.

3. Order Processing

  • Order Confirmation: Once an order is placed, you will receive an order confirmation email with the details of your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days after payment is received.
  • Shipping Time: Shipping times vary depending on your location. Estimated delivery times will be provided at checkout. Please note that these times are estimates and not guarantees.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on the shipping destination and method chosen.
  • Shipping Providers: We use reputable shipping carriers to deliver your products. You will receive a tracking number via email once your order has been shipped.
  • International Shipping: We currently offer shipping within the United States. If you are outside of the U.S., please contact us at info@gemstonesplendor.com for assistance with international orders.
  • Delivery Issues: If your package is delayed, lost, or damaged during shipment, please contact us immediately so we can assist in resolving the issue.

5. Order Cancellation

  • Before Shipment: Orders can be canceled or modified if they have not yet been shipped. Please contact us at 816-447-3146 or email info@gemstonesplendor.com as soon as possible to cancel or modify your order.
  • After Shipment: Once an order has been shipped, it cannot be canceled. In this case, please refer to our Refund and Returns Policy for instructions on returning the product.

6. Taxes

  • Sales Tax: Sales tax will be applied to orders in accordance with state and local tax laws. The amount of tax will be calculated and displayed during checkout.
  • International Duties and Taxes: For international orders (if applicable), you may be responsible for additional customs duties, taxes, and fees as required by your local government. These charges are not included in our prices and are the responsibility of the customer.

7. Product Availability and Descriptions

  • Product Availability: All products are subject to availability. If an item is out of stock or discontinued after you place an order, we will notify you promptly and provide a full refund if payment has already been made.
  • Product Descriptions: We make every effort to display accurate product descriptions and images. However, we cannot guarantee that your screen will display the colors or details of our products exactly as they appear. Variations may occur.

8. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information about returns, exchanges, and refunds.

9. Limitation of Liability

Gemstone Splendor will not be liable for any damages arising from the use or inability to use our products, or for any issues beyond our control, including but not limited to shipping delays, system errors, or external breaches of security.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to review the policy regularly for any updates.

11. Contact Information

If you have any questions or concerns regarding this Sales Policy, please contact us:

Gemstone Splendor
Street: 2051 Traders Alley, Kansas City, Missouri, United States
Phone: 816-447-3146
Email: info@gemstonesplendor.com